Privacy Policy

Effective Date: July 24, 2026

1. Introduction

USA Roofing & Chimney Co. values your privacy and is committed to protecting the personal information you provide when using our website or requesting roofing, chimney, siding, inspection, repair, or installation services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal data. By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, property address, and project details when you complete a contact form, request an estimate, schedule an inspection, or communicate with us. We may also automatically collect technical information such as your IP address, browser type, operating system, pages visited, referring website, and browsing activity using cookies and analytics tools.

3. How We Use Your Information

The information we collect is used to respond to inquiries, prepare estimates, schedule appointments, provide roofing, chimney, and siding services, improve customer support, process payments when applicable, send appointment reminders, improve our website, analyze traffic, and comply with legal obligations.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, and measure website performance. Analytics tools help us understand visitor behavior so we can improve our services and website experience.

5. Sharing Information

We never sell your personal information. Information may be shared only with trusted vendors, website hosting providers, payment processors, or professional advisers who assist us in operating our business. We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, or disclosure. Although we work hard to secure your information, no online system can guarantee complete security.

7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing information.

9. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information where permitted by law. You may also request that we stop sending marketing communications at any time.

10. Children's Privacy

Our services are intended for adults and homeowners. We do not knowingly collect information from children under the age of 13.

11. Changes to This Policy

We may revise this Privacy Policy periodically. Updated versions become effective immediately after they are published on this website.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact USA Roofing & Chimney Co. by phone at (201) 720-6221 or through our website contact form.